Workshop:
Lean Healthcare - Fundamentals
With a few notable exceptions, the lean philosophy has not had a home in the healthcare system until the current decade.
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Early adoptions focused on attempts to transfer the manufacturing toolbox to hospitals and other places of care, albeit with mostly unimpressive results: after all, healthcare does not create products, objects, but caters to individuals (and their families), so that value propositions become essentially subjective - experiences. Providing good health outcomes combined with a positive experience places different demands on both operations and management.
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This workshop surveys major aspects of the lean systems approach to healthcare.
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Topics:
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• Current state of the healthcare industry
• Epigenesis of the lean system in healthcare
• Focusing on patient and family
• The providers
• The service process
• The service lines
• The facility
• Safety and quality
• Financial stewardship
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Target Audience (Experience):
Medical, administrative and support staff on the lean journey or involved in leant healthcare transformation; anyone interested in doing their work more effectively
Target Audience (Organizational Role):
Leaders at all levels; anyone with a formal or informal support role in lean transformation; or with functional interests in organizational development.
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Duration: Two to three days - available on site.
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